Faizal
I agree that it may seem unfair to be chrgead to correct a name but at the same time with airline ticket fares appearing to be at ridiculously low rates before you add on the seat fee, the luggage fee, the toilet fee, the blanket fee, the seat belt fee and all the taxes is it not reasonable that an airline get paid for their time? They aren't selling another seat for your cheeks in the time that it takes to fix your name and let you go. Then of course the rest of the work happens to reissue your ticket with the correct name and send you an email.Within reason I think the fees are fair. In such a low margin world, driven by consumer demands, the consumers that need more help and service end up paying for it. Wouldn't it be a wonderful world if we could receive amazing service and the travel planners and airlines could in turn earn a reasonable living??
Faizal I agree that it may seem unfair to be chrgead to correct a name but at the same time with airline ticket fares appearing to be at ridiculously low rates before you add on the seat fee, the luggage fee, the toilet fee, the blanket fee, the seat belt fee and all the taxes is it not reasonable that an airline get paid for their time? They aren't selling another seat for your cheeks in the time that it takes to fix your name and let you go. Then of course the rest of the work happens to reissue your ticket with the correct name and send you an email.Within reason I think the fees are fair. In such a low margin world, driven by consumer demands, the consumers that need more help and service end up paying for it. Wouldn't it be a wonderful world if we could receive amazing service and the travel planners and airlines could in turn earn a reasonable living??