Selami
low cost holidays hold an ATOL 6516. If they paakgce your holiday flight+hotel, I too would think when booking it would be covered and they were the Tour Operator. Keep your original ATOL confirmation, if it says on this confirmation your booking arrangements are covered by their ATOL no. 6516, and then now change their minds and say that was an error, I'm not sure what they are up to. Speak to someone at the CAA for clarification or to ABTA who they are also member of. It sounds like they are not sure of their responsibility. I hope some one else can advise you
Selami low cost holidays hold an ATOL 6516. If they paakgce your holiday flight+hotel, I too would think when booking it would be covered and they were the Tour Operator. Keep your original ATOL confirmation, if it says on this confirmation your booking arrangements are covered by their ATOL no. 6516, and then now change their minds and say that was an error, I'm not sure what they are up to. Speak to someone at the CAA for clarification or to ABTA who they are also member of. It sounds like they are not sure of their responsibility. I hope some one else can advise you